Collection: Update Collection Batch’s Status

After perform Direct Debit transaction, user required to update collection status by upload feedback file from PBe system.

Prerequisite

– DOF file for specific collection batch [How to download DOF File]

Details Instructions

1. Navigate to selected collection batch
   
2. Switch to File Tab
   
3. Click Upload DOF File
   
4. Select latest DOF file from PBe system [Read More]
   
5. Review transaction’s status then confirm updating latest status to collection batch
   
6. Complete
   

List of Known Response Code

00	Successful Debit	Customer’s account has been debited successfully and is to be credited into the applicant’s account.
01	Insuficient Funds	The available and/or cash reserve balance is not sufficient to cover the amount value of the debit entry.
02	Account Closed	A previously active account has been closed by action of the customer or the RFI
03	No Account/Unable To Locate Account	The account number structure is valid but the account number does not correspond to the individual identified in the entry, or the account number designated is not an open account.
04	Invalid Account Number	The account number structure is not valid. The entry may fail the check digit validation or may contain an incorrect number of digits.
05	Withdrawal Frequency Exceeded	The number of debit requests exceeded the authorised frequency for the period.
06	Returned Per Ofi Request	The OFI has requested that the RFI return the ACH entry.
07	Authorisation Revoked By Customer	A RFI customer has revoked the authorisation previously provided to the Originator for the particular transaction.
08	Payment Stopped	The Receiver has placed a stop payment order on this debit entry.
09	Withdrawal Limit Exceeded	The amount of debit requests exceeded the authorised limit.
10	Consumer Advises Not Authorised	The RFI has been informed by its customer, that the originator of a given transaction has not been authorised to debit his account.
11	Mismatch Account Type	The account type provided is not the same as the actual Account Type of the Account number
12	Branch Sold To Another Fi	A financial instituition may continue to receive entries destined for an account at a branch that has been sold to another financial instituition. RFI should return the entry to the OFI.
13	Invalid Amount	Invalid Amount
14	Account Holder Deceased	No additional payments should be sent to the deceased account holder. If the account is in the name of a representative Payee, guardian or trustee, a beneficiary may still be alive and may be entitled to future deposits in another account.
15	Beneficiary Deceased	The beneficiary entitled to benefits is deceased.
16	Account Frozen	Bankrupt Under Recall, Under Legal Action, Gamished, Frozen, Accountee insane.
17	File Record Edit Criteria	Some fields that are not edited by MyClear are edited by the RFI. If the entry cannot be processed by RFI, the fields causing the processing error must be identified in the addenda record information field of return.
20	Non-Transaction Account/Dormant Account	The ACH entry destined for a non-transaction account would include either an account against which transactions are prohibited or limited.
21	Invalid Company Identification	The identification number used in the Company Identification Field is invalid.
22	Invalid Individual Id Number	The individual ID Number is used by the Receiver to identify the account. The Receiver has indicated to the RFI that the number with which the Originator was identified is not correct.
23	Credit Entry Refused By Receiver	A minimum amount required by the receiver has not been remitted. The exact amount required has not been remitted. The Account is subject to litigation and the receiver will not accep the transaction.
24	Duplicate Entry	The RFI has received what appears to be a duplicate entry. This code should be used with extreme care. The RFI should be aware that if a file has been duplicated, the Originator may have already generate a reversal transaction to handle this situation.

Any code above 00 means application rejected.